The business case for having crucial conversations: organizations were five times faster in responding to financial downturns.
Book Review: Crucial Conversations
Book Review: Crucial Conversations
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Book Summary - Crucial Conversations (Kerry Patterson)
Crucial Conversations Book Summary, Review, Notes
Book Summary: Crucial Conversations
Crucial Confrontations: Tools for Talking about Broken Promises, Violated Expectations, and Bad Behavior by Kerry Patterson; Joseph Grenny; Ron McMillan; Al Switzler, Paperback
Crucial Conversations: Tools for Talking When Stakes are High: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Stephen R. Covey: 9780071401944: : Books